My name is Tim Radmore and I am not afriad to give my name and tell the truth unlike discount mortgage.
Because of a lay off I contacted Discount mortgage because I thought they might be of assistance. After being assured that if they were unable to help me I would recieve a full refund I paid 1695.00 for Discount Mortgage to assist. After jumping through hoops to provide every single piece of information they asked for, I was told that they would submit my information to the bank and the bank had 60 days to get back to me. After 59 days I had heard absolutely nothing so I called Discount and they said, "Oh the bank hasn't responded yet." Out of curiosity I called the Bank to see what they had heard. To my suprise they had heard nothing from dicount. I call discount mortgage back to see what in the world was happening.
The next day the bank called me and said they recieved the information from discount mortgage however since the information was already over 2 months old they couldn't use it.
To rule out that the bank wasn't lying to me I ask them to send me the electronic confirmation of the time the fax was recieved, which they did and not to shockingly it was the day I called into Discount Mortgage after not hearing from them for 2 months.
I asked discount to send my the electronic confirmations of the communications that they had sent to the bank and they could not. (Legal Requirement to retain this information).
Discount said they would "look into it." I have called them several times since no no return phone calls.
I disputed the charges with my credit card and Discount Mortgage falt out lied to them and said I provided false information to them on the information I provide to Discount.
It is one thing for this company to be criminals and thiefs it is an entirely different thing for them to slander my credibility with a third party. Truth be known I would have probably would have let this go as a shame on me lessons learned. However, a dog like Discount slandering my good name with a third party will not be tolerated. I will be taking this to small claims court and will win, because the facts and truth are on my side.
Not to suprisingly the BB gives Discount Mortgage an F rating, (easy to find just go to BBB.com and look up discount mortgage relief.
Monetary Loss: $1695.